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Privacy Policy

Theater Dortmund, hereinafter referred to as ‘Theater’ (information about Theater Dortmund can be found here), would like to take this opportunity to inform you, in accordance with Art. 13 of the EU General Data Protection Regulation (GDPR) and § 13 of the German Telemedia Act (TMG), about which of your personal data we collect when you visit our website and for what purposes it is used. As changes in the law or changes to our internal company processes may require adjustments to this privacy policy, we ask you to read this privacy policy regularly. The privacy policy can be accessed, saved and printed here at any time.

Last updated: January 2026
(This English version is for information purposes only. The German version is legally binding.)

1. Controller

Theater Dortmund
Theaterkarree 1–3
44137 Dortmund
Germany

Email: info@theaterdo.de

2. Data Protection Officer

Data Protection Officer of the City of Dortmund
Email: datenschutz@stadtdo.de

3. General Information

We process personal data in accordance with the GDPR, the German TTDSG, and applicable national laws.
Personal data means any information relating to an identified or identifiable natural person.

4. Your Rights

You have the right to:

  • access your data (Art. 15 GDPR)
  • rectification (Art. 16 GDPR)
  • erasure (Art. 17 GDPR)
  • restriction of processing (Art. 18 GDPR)
  • data portability (Art. 20 GDPR)
  • object to processing (Art. 21 GDPR)
  • withdraw consent at any time (Art. 7(3) GDPR)

You also have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR).

5. Website Access & Log Files

Data processed

  • IP address
  • date and time of access
  • accessed pages
  • browser and operating system

Purpose

  • website operation
  • IT security

Legal basis
Art. 6(1)(f) GDPR

Storage period
Up to 7 days

6. Cookies & Consent Management

Necessary cookies
Required for website operation
Legal basis: §25(2) TTDSG, Art. 6(1)(f) GDPR

Optional cookies
(e.g. analytics, external media)
Only used with your consent
Legal basis: §25(1) TTDSG, Art. 6(1)(a) GDPR

7. Google Analytics (GA4)

Used only with your consent.

Provider:
Google Ireland Limited

Data may be transferred to the USA based on Standard Contractual Clauses.

Legal basis:
Art. 6(1)(a) GDPR

Consent can be withdrawn at any time.

8. YouTube

Embedded videos are only loaded after consent.
IP addresses are transmitted to Google.

Legal basis:
Art. 6(1)(a) GDPR

9. Ticket Shop

Data processed for ticket purchases:

  • name
  • address
  • email
  • payment details

Legal basis:
Art. 6(1)(b) GDPR

Retention period:
Up to 10 years (legal obligations)

10. Newsletter

Double opt-in procedure.
Consent can be withdrawn at any time.

Legal basis:
Art. 6(1)(a) GDPR

11. Postal Mailings

Legal basis:
Art. 6(1)(f) GDPR

You may object at any time.

12. Contact Forms

Legal basis:
Art. 6(1)(a) or (b) GDPR

13. Applications

Legal basis:
§26 German Federal Data Protection Act (BDSG)

Data will be deleted after 6 months unless consent is given.

14. Data Security

We apply appropriate technical and organisational security measures.

15. Amendments

This privacy policy may be updated as required.